How much is UK delivery?
Our delivery charge is £3.50 for any size order and free for orders over £40.
How long will it take to get my package?
We aim to dispatch our orders as quickly as possible, usually on the same day as receiving the order. We dispatch our orders with Royal Mail, so please allow 1-3 days for delivery.
Do you offer next day delivery?
Only by request, our normal delivery time is 1-3 days.
Express shipping is available in December.
Do you ship internationally?
Yes, we ship to Europe, Hong Kong, Japan, Australia and New Zealand.
We regret that we are unable to ship to the USA or Canada.
Our delivery charges start at £8.00 and are staggered by weight.
How do I return something?
Please email firstname.lastname@example.org with your order number and the reason for return and we will provide you with the details you need. Please get in touch with us within 21 days of ordering, we are unable to accept returns after this time has lapsed.
What happens if I have a damaged order?
Please contact us immediately and we will happily replace the damaged items. Please notify us within 3 days of delivery. Please be aware that we may ask you to return the goods or request photographic evidence of the damage.